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Find answers to some of our more popular questions below...
1. What hours are your Customer Service representatives available?
Customer Service Representatives are available Monday
through Friday 9:00 am - 4:30 pm (EST) You may call 1-800-
486-6053 for any questions with patterns, orders and/or feedback.
2. What makes you different from other companies that offer woodworking plans?
We offer "Full-Size" patterns! There is no photo enlargement required.
Scroller Ltd. offers more NEW exclusive patterns than any
other scroll saw company out there and we stand behind our
patterns. If we make a mistake we'll fix it!!
3. Do you offer any type of Guarantee?
You bet! If you're not fully satisfied, simply return your unused
merchandise in new condition along with the original invoice
and a brief explanation within 30 days. We will reimburse the
merchandise cost as quickly as possible.
Please Note! Videos and Books are non-refundable items
4. Do you have a retail outlet or showroom I can see the finished projects?
We sure do! Our Scroller/Winfield combined showroom displays
many scroll saw & woodworking finished projects for you to view
. Click HERE for Directions and Store Hours.
5. Is there a means of suggesting NEW pattern ideas to you?
Sure, simply CLICK HERE and suggest away!
6. Do you strictly sell "Scroller only" patterns?
Although most projects are designed "in-house" here at
Scroller, Ltd., many customers have requested that we offer
other designers/companies patterns as well. We have added
many new designer's patterns over the past few years to
accommodate this request but sometimes they are just not
available to us to advertise. Let us know the patterns you're
looking for and we'll do our best to offer them. WE WANT TO
MAKE YOUR SHOPPING EASY!
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